SMTP2GO, a provider of email delivery services is proud to announce that they are the Bronze Stevie Award winner at the Stevie Awards for Sales & Customer Service in a grand gala banquet that was hosted earlier this year on Feb 24th, 2017, in Caesar Palace, Las Vegas Nevada. The event was attended by finalists from the U.S.A and several other nations.
SMTP2GO is an SMTP server-based email delivery service provider operating since 2006. They are known for their efficient and smooth email delivery solutions which can be accessed even from the remote corners of the world. They are also one of the few email service providers which shows real-time analytics in regards to the email activities that take place after an email is sent.
SMTP2GO won the Bronze Award in the Front-line Customer Service Team of the Year category. They competed with 2,300 nominations from organizations of different industries to secure the coveted award SMTP2GO was selected the winner based on an average score of 77 professionals worldwide, which was then proceeded to be evaluated by seven specialized judges. SMTP2GO was declared a Bronze award winner based on their application pitch Customer service done right! Two of their customer service agents; Brianna and Dominique traveled to Las Vegas, Nevada and collected the award on their behalf.
SMTP2GO boasts at having an exemplary team for support who are ready to help their customer at any time of the day, irrespective of language and time-barriers.
There are few valid reasons why the customer support team from SMTP2GO stands out from the rest. They are accessible through various mediums when a customer does have a query. Their response time to emails, chat options on their website, queries on their contact page is fast. You can also get in touch with their customer service representative through their Facebook Page, or you can tweet them. Even is this era, they also respond to snail mails!
They provide customer support in multiple languages. Though English is their primary language, Spanish and French are also used frequently to help the customers in their basic tongue. One of the major winning points for SMTP2GO when it comes to customer service is that they don’t complicate their support instructions. The tech-talk is kept to a minimum if the customer is not so much technologically sound. They use simple explanations to provide top-notch customer service.
Last but not the least, SMTP2GO’s customer support team has a friendly outlook, which helps customer approach them with any query they have freely.